Port of Tauranga required systems to collate, check and create PDF support documents for invoicing based on shipping line preferences.
Project name: VisBot
Client: Port of Tauranga
Description of project:
Port of Tauranga is the busiest port in New Zealand. Each vessel in port must be invoiced for marine charges, including hatch cover removal and replacement, docking, harbour charges, garbage removal, and crew transport.
Each container on the vessel must be charged for customer-required movement, rail cost, security and power. While the operations data is handled in N4, the charges for services are handled in proprietary software built by the port. Data is emailed between the finance team and operations so the robot must open, scan, scrape and process this data. An audit trail is built by the robot for checking and review, as it runs. All incoming data is preserved in the audit folder by the robot.
Containers on-board vessels are charged to the shipping lines who own them. Charges vary by line and service, as well as by container type.
There are three systems which were used to capture, assess, and finally invoice shipping lines. Handled manually, each vessel took an average of approximately three hours to process. On robot test runs, vessels were processed successfully in 5-7 minutes each.
Timeliness of delivered services:
The initial trial robot was delivered in one calendar month. Another month was spent by the client doing UAT, with no input from Probotics. The final update took two working days to complete and install before go live. The timeframe was as predicted.
The implementation went live in December 2017.
The IT / Finance Manager expressed satisfaction with the outcome.
“We engaged Probotics to automate a process using their Robotic Process Automation tool – UiPath. The purpose of the bot was to collate information from various systems to support invoicing to our customers. Probotics undertook this development in a very professional manner, working well with our staff and delivering a bot that met the business requirements. It was delivered on time and to budget, and worked exceptionally well.
We would have no hesitation in engaging them to develop additional RPA solutions for our organisation.”
IT / Finance Manager
Port of Tauranga